Privacy Policy

Effective Date: 27-03-2026
Website: EastWays (Online Umrah Booking Platform)

1. Introduction

At EastWays, we are committed to protecting your privacy and ensuring a secure online experience when booking Umrah hotels and travel services.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.

By accessing or using EastWays, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information:

• Full name

• Email address

• Phone number

• Nationality and passport details (if required for booking)

Booking Information:

• Travel dates

• Hotel preferences

• Payment details

Technical Data:

• IP address

• Browser type

• Device information

• Cookies and usage data

3. How We Use Your Information

Your information is used to:

• Process and manage Umrah hotel bookings

• Provide customer support and travel assistance

• Send booking confirmations and updates

• Improve website performance and user experience

• Offer personalized deals and promotions

We only use your data for legitimate business purposes related to Umrah travel services.

4. Sharing Your Information

EastWays may share your data with:

• Hotel providers and travel partners to complete your booking

• Payment processors for secure transactions

• Legal authorities if required by law

We do not sell or rent your personal data to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Secure servers and encrypted connections (SSL)

• Restricted access to sensitive data

• Regular monitoring for vulnerabilities

While we strive to protect your data, no system is 100% secure.

6. Cookies Policy

EastWays uses cookies to enhance your browsing experience.

We use cookies to:

• Remember your preferences

• Analyze website traffic

• Improve functionality

You can disable cookies through your browser settings, but some features may not work properly.

7. Your Rights

Depending on your location (USA, UK, EU, etc.), you may have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, contact us at: support@goeastways.com

8. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill booking obligations

• Comply with legal requirements

• Resolve disputes

After this period, your data is securely deleted or anonymized.

9. Third-Party Services

Our website may include links or integrations with third-party platforms (e.g., payment gateways, hotel systems).

EastWays is not responsible for the privacy practices of these external services.
We recommend reviewing their privacy policies.

10. International Data Transfers

As an online platform serving global users, your data may be transferred and processed outside your country of residence.

We ensure appropriate safeguards are in place to protect your data.

11. Children’s Privacy

EastWays does not knowingly collect personal data from individuals under the age of 18.
If such data is identified, it will be removed promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

We encourage users to review this policy regularly.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled:

• Email: support@goeastways.com

• Website: EastWays